People. Purpose. Passion.

Welcome to Birchwood Cottages Assisted Living

Visitor Policy (11/2/20):

What kind of visitation is currently being allowed?

The Minnesota Department of Health (MDH)} {Minnesota Department of Health (MDH) recently updated guidance that modifies visitation options in our setting. The guidance allows for visits with residents in their rooms and/or a designated space in building effective on October 17, 2020. However, there are specific criteria and recommendations provided by MDH, which are in alignment with recommendations from the Centers for Disease Control & Prevention, that we must meet before we can safely offer visitation with your loved one in our building. This includes but is not limited to the current status of COVID-19 in our building and in our county, as well as other clinical and safety risk factors.

When will in-person visits start?

Birchwood Cottages will be ready for scheduled in-person visits to start by Wednesday, November 4, 2020. While this is our goal start date, please be aware visits may be delayed depending on the status of COVID-19 in the building or in our greater community. We will share more information in the days ahead regarding our policy and protocols for visitation. Please know that the COVID-19 virus is still being contagiously transmitted throughout our state. While we welcome this updated visitation guidance from MDH, we are proceeding carefully as the ongoing pandemic may cause us to make changes to visitation if we identify a high risk to our residents and staff. We appreciate your continued patience and understanding as we implement this next phase in our visitation policy and adapt to the changing situation that we all find ourselves in during COVID-19.

Will there be scheduled hours for the visitation?

Yes. We will have some limits in place on visitation to ensure the continued safety and health of our residents and staff. This includes length of visit, numbers of visitors for each resident, and total number of visitors in our building. Visitation may change based on the status of COVID-19 in our setting and the broader community. For example: if a resident or staff is diagnosed with COVID-19, visitation will be restricted until our setting has been COVID-19 free for 14 days. Consistent with state and federal guidance, we also regularly monitor the level of COVID-19 transmission in our broader community, and changes in the transmission rate may also lead to changes in visitation policy.

Will there ever be a circumstance where a visit is denied?

It is our goal and intention to meet all requests for visitation. However, we retain the right to deny visits based on the status of COVID-19 in the building, the risk of virus transmission in our community, signs or symptoms of or exposures to COVID-19 from those who wish to visit, failure to follow our infection control requirements, if the resident or visitor is at risk of abuse/harm.

How do I schedule a visit?

To schedule a visit, contact your community Life Enrichment Coordinator. Please let us know the date and time you would like to visit and the names of anyone who will join you for that visit. Please do not come for a visit if you feel ill, are demonstrating symptoms related to COVID-19, have been in contact with someone who is COVID-19 positive in past 14 days or have tested positive for COVID-19.

Life Enrichment Coordinator Contact Info:

North Mankato Community – Kati Hanson;; 507-508-4411

Owatonna Community – Erin Carter;; 507-594-8005

What can I expect when I arrive for my visit?

You will be screened for COVID-19 symptoms upon arrival, using the same procedure we require for all staff and essential heath care personnel. You will be asked to use alcohol-rub sanitizer before your visit as you enter the building. You will be asked to review our visitation policies and protocols, which includes use of facemasks, social distancing of 6 feet, and limiting your movement within our building to the designated area to which you will be escorted.

Must I wear a mask for these visits?

Yes, a face mask or other facial covering must be worn during the entire visit unless it is not medically possible. We would appreciate it if you could supply your own cloth mask or facial covering to help us preserve our face mask supply for staff and residents. If you are unable to supply your own cloth mask or facial covering, we will provide one to you.

Is the visitation open for all ages?

Yes. Please know all visitors will be asked to comply with our visitation protocols, which includes wearing face masks, abiding by social distancing requirements, limiting physical contact, and limiting movement within our building outside of the designated visitation area.

Are there any other type of visitation allowed now?

Yes, outdoor visits, window visits and visits through alternative modes of communication (such as Zoom, Google Duo, Skype or FaceTime) are also available. We also continue to support compassionate care visits and designated individuals as essential caregivers when appropriate.

What if I am wrongly denied visitation with my loved one?

If you believe you have been wrongly denied visitation, or you have questions that aren’t answered by these FAQs or the guidance, you may contact the Ombudsman for Long-Term Care at 651-431-2555 or 1-800-657-3591.

Welcome to Cottage Style Living

Living Life Fully at Every Stage

Assisted Living in Owatonna and North Mankato

Supporting People with Memory Loss

Enhanced Care Suites

Birchwood Cottages in Southern Minnesota is an exciting, common sense, attractive alternative to larger assisted living residences in Southern Minnesota or nursing homes in Southern Minnesota.

We have industry-leading staffing ratios in our smaller assisted living cottages, allowing us to serve people who need specialized dementia care or whose medical conditions require advanced, specialized care.

A great way for High School students to find out if healthcare is right for you at Scrubs Camp!

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